Customer care
Shipping & Delivery
Free shipping over €399 to Norway, the UK and most EU countries, and over €699 to the United States. Here is what delivery costs where you live.
Last updated: 9 November 2026
- €399
- Free standard shipping to Norway, the UK and most EU countries. See the table for the exceptions.
- €699
- Free shipping to the United States, with import duties and taxes covered by us.
- Norway
- Import VAT and customs prepaid. Nothing to pay on delivery.
- 100 days
- To return an item, for any reason. Returns & refunds.
Denmark and the EU
Prices include VAT. We dispatch orders within 1–2 business days. You choose the carrier at checkout; the delivery times are the carriers’ estimates from dispatch.
| Country | Standard | Express | Free shipping |
|---|---|---|---|
| Denmark | GLS or PostNord home delivery, 1–3 business days: free | — | Always free |
| Germany | GLS €13.90 · 2–3 business days | UPS Express Saver €31.90 · 1–2 business days | €399 |
| Netherlands, Belgium | GLS €16.90 · 2–3 business days | UPS Express Saver €26.90 · 1–2 business days | €399 |
| Luxembourg | GLS €16.90 · 2–3 business days | UPS Express Saver €31.90 · 1–2 business days | €399 |
| Sweden | PostNord service point €12.90, PostNord home €14.90 or GLS €17.90 · 2–4 business days | UPS Express Saver €27.90 · 1–2 business days | €399 |
| France | GLS €18.90 · 3–4 business days | UPS Express Saver €29.90 · 1–2 business days | €399 |
| Austria | GLS €18.90 · 2–3 business days | UPS Express Saver €41.90 · 1–2 business days | €399 |
| Czech Republic | GLS €18.90 · 2–3 business days | UPS Express Saver €49.90 · 1–2 business days | €399 |
| Poland | GLS €18.90 · 2–3 business days | UPS Express Saver €50.90 · 1–2 business days | €399 |
| Ireland | GLS €23.90 · 4–6 business days | UPS Express Saver €38.90 · 1–2 business days | €399 |
| Italy | GLS €23.90 · 3–5 business days | UPS Express Saver €41.90 · 1–2 business days | €399 |
| Greece (mainland & Crete) | UPS Standard €27.90 · 3–5 business days | UPS Express Saver €44.90 · 1–2 business days | €399 |
| Greek islands (Dodecanese, Cyclades, Ionian, North Aegean) | UPS Standard €39.90 · 3–5 business days | UPS Express Saver €69.90 · 1–2 business days | €399 |
| Spain | GLS €27.90 · 4–6 business days | UPS Express Saver €37.90 · 1–2 business days | €399 |
| Portugal | GLS €27.90 · 4–6 business days | UPS Express Saver €42.90 · 1–2 business days | €399 |
| Bulgaria | GLS €27.90 · 5–6 business days | UPS Express Saver €59.90 · 1–2 business days | €399 |
| Latvia, Lithuania | GLS €27.90 · 4–6 business days | UPS Express Saver €59.90 · 1–2 business days | €399 |
| Slovakia | GLS €27.90 · 3–4 business days | UPS Express Saver €52.90 · 1–2 business days | €399 |
| Slovenia | GLS €27.90 · 3–4 business days | UPS Express Saver €51.90 · 1–2 business days | €399 |
| Hungary | GLS €28.90 · 3–4 business days | UPS Express Saver €52.90 · 1–2 business days | €399 |
| Croatia | GLS €28.90 · 4–5 business days | UPS Express Saver €53.90 · 1–2 business days | €399 |
| Estonia | GLS €28.90 · 5–7 business days | UPS Express Saver €61.90 · 1–2 business days | €399 |
| Finland | GLS €19.90 · 3–5 business days | UPS Express Saver €49.90 · 1–2 business days | €399 |
| Romania | UPS Standard €29.90 · 2–4 business days | UPS Express Saver €59.90 · 1–2 business days | €399 |
| Cyprus | GLS €58.90 · about 5–7 business days | UPS Express Saver €68.90 · about 2–3 business days | €399 |
| Malta | — | UPS Express Saver €58.90 · 1–2 business days | €399 |
Norway
Nothing to pay on delivery. The shipping price includes Norwegian import VAT and customs, and we pay them in advance.
- Standard delivery: €25, shipping plus Norwegian import VAT and customs, prepaid. GLS or UPS, 2–5 business days.
- UPS Express Saver (faster): €45, shipping plus Norwegian import VAT and customs, prepaid. 2–3 business days.
- Free delivery over €399, import VAT and customs included.
Rest of the world
| Country | Standard | Express | Free shipping |
|---|---|---|---|
| United States | Economy from our Hong Kong warehouse €29.90 · 8–12 business days, or UPS Standard €59.90. Import duties prepaid, nothing to pay on delivery. | UPS Express Saver €89.90, import duties prepaid | €699 (5–10 business days, duties and taxes covered by us) |
| United Kingdom | UPS Standard €29.90 · 3–4 business days, UK import VAT and duties prepaid, nothing to pay on delivery | UPS Express Saver €49.90 · 2–3 business days, import VAT and duties prepaid | €399 |
| Switzerland | UPS Express Saver €19.90 · 1–2 business days (you pay import charges), or €24.90 with all charges paid by us | — | No free shipping |
| Canada | UPS Standard €24.90 · 5–8 business days | UPS Express Saver €34.90 · 2–4 business days | No free shipping |
| Australia | UPS International €19.90 · 3–8 business days (you pay import charges), or €29.90 with all charges paid by us | — | No free shipping |
| Iceland | PostNord €24.90 · 5–10 business days | UPS Express Saver €29.90 · 2–4 business days | No free shipping |
| Turkey | UPS International €29.90 · 3–8 business days or GLS €29.90 · 5–10 business days (you pay import charges); UPS €39.90 with all charges paid by us | — | No free shipping |
| China, Hong Kong | SF Express from our China warehouse · 2–5 business days: free | From Denmark: UPS €39 · 3–8 days, DHL Express €49 · 2–5 days, all import charges paid by us | Always free (SF Express) |
| Other countries (e.g. Japan, Israel) | UPS International €29.90 · 3–8 business days (you pay import charges), or €39.90 with all charges paid by us | — | No free shipping |
Import duties and taxes
Outside the EU, some options say that import VAT, duties and clearance fees are paid by the customer. The carrier collects these on delivery, and the amount depends on your country’s rules.
Options marked as paid by Riceknife (or “prepaid”) include all import VAT, duties and clearance fees, so there is nothing to pay on delivery. The full wording is shown next to each option at checkout.
Good to know
Dispatch. We dispatch orders within 1–2 business days, usually the next business day. The delivery times on this page are counted from dispatch, in business days.
Currency. Prices are charged in EUR and may be displayed in your local currency on the site.
Free shipping appears as a delivery option at checkout once your order reaches the amount for your country.
Returns. You have 100 days to return an item. Read our returns & refunds policy.
Questions? Write to info@riceknife.com or use our contact page.